By using Azure Speech Recognition (SR) plugin to UniMRCP Server, IVR platforms can utilize Microsoft Azure Speech API via the industry-standard Media Resource Control Protocol (MRCP) version 1 and 2.
Microsoft Azure Speech API performs speech to text conversion powered by machine learning and supporting the following main features.
Advanced speech recognition technologies from Microsoft that are used by Cortana, Office Dictation, Office Translator, and other Microsoft products.
The speech recognition API enables users to transcribe audio into text in real time, and supports to receive the intermediate results of the words that have been recognized so far. The speech service also supports end-of-speech detection.
For user scenarios which require customized language models and acoustic models, Custom Speech Service allows you to create speech models that tailored to your application and your users.
The speech recognition API supports many spoken languages in multiple dialects.
By using Azure Speech Synthesis (SS) plugin to UniMRCP Server, IVR platforms can utilize Microsoft Azure Speech API via the industry-standard Media Resource Control Protocol (MRCP) version 1 and 2.
Microsoft Azure Speech API performs text to speech conversion supporting the following main features.
Text is instantly synthesized into human-sounding speech and can be used for real-time conversion.
The text to speech API supports a variety of languages.
By supporting SSML 1.0, the API allows changing certain characteristics of generated voice output like speaking rate, volume and pronunciation.
The text to speech API supports a variety of different male and female voices.
By using Azure Bot Service (ABS) plugin to UniMRCP Server, IVR platforms can utilize Microsoft Azure Bot Service and LUIS APIs via the industry-standard Media Resource Control Protocol (MRCP) version 1 and 2.
Designed to identify valuable information in conversations, Language Understanding interprets user goals (intents) and distills valuable information from sentences (entities), for a high quality, nuanced language model. Language Understanding integrates seamlessly with the Speech service for instant Speech to Intent processing.
Develop intelligent, enterprise-grade bots that let you maintain control of your data. Build any type of bot—from a Q&A bot to your own branded virtual assistant. Use a comprehensive, open-source SDK and tools to easily connect your bot across popular channels and devices. Give your bot the ability to speak, listen, and understand your users.